Greetings! People offering advice about Web sites and online marketing always seem to feel obligated to throw in a "Field of Dreams" reference—you know, Even if you build it, it doesn't necessarily mean they’ll come.

Well, no points for originality, but there’s something to those references. Getting a professional Web site together is a big step for any business, but it’s only the start of a long journey toward a revenue-generating online presence.

In this issue, small-business expert Kim Gordon weighs in on hot marketing trends that can help increase your site’s visibility. We also provide tips on creating a header for e-mail marketing messages that motivates people to read. Multichannel marketing means letting customers shop however they like—online, in stores, or via direct mail. Check out some tips on how to expand and integrate your channels. Finally, because your Web site is still the central part of your online presence, we offer tips for usability testing your site, provide solutions to the five most common Web site usability problems, and feature a Web site that’s been bringing an Environmental Services provider a wealth of new clients.

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Rev up your online marketing! Small business expert Kim Gordon provides a guide to the four hottest Web-based marketing trends and explains how to capitalize on them for online success in the coming year.
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Do visitors understand your site's main function? Are they able to accomplish what they want to? Pointers on how to set up informal usability tests to get the answers.
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If your hit count or online sales aren’t where you think they should be, your site may have usability issues. Here are practical ways to solve the five most common Web site usability problems.
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Follow these best practices to craft a header for your e-mail marketing messages that will increase readership and response rate.
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The more sales channels your business offers, the more likely consumers are to buy. Learn how to integrate your online and offline marketing campaigns and cross-selling efforts.
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When Jason Terry began considering a redesign of his company's Web site, he had just one goal in mind: To create a professional looking site that reflected his company's level of expertise and education to potential clients. See how with the help of the Interland Platinum Value Care Team he turned an out-of-date and amateurish site into a professional calling card and sales tool for his business.
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